• Store policy:

No refunds, exchanges ONLY! Billing and shipping must match. 

Please allow 24-72 hours for processing depending on weekend orders/ holidays and 3-4 business days for shipping. 

 

• Return/exchange policy:

NO refunds accepted, NO exceptions. Only exchanges will be accepted. We must be notified within 48-72 hours from the time received. Hair must be unworn and returned back in the original condition it was sent. 

 

• Can I dye my hair?

Apourean provides 100% virgin hair which makes our line authentic. This hair can be bleached and dyed. We recommend seeing a professional stylist for the look you're trying to achieve.

 

• How long should I expect my items to ship?

Processing of the items take 24-72 hours. We only use priority shipping for our products. Your hair should arrive 3-4 business days after shipping. International shipping may require a longer time frame based on the country. We are not responsible for any importing fees charged by the country.

 

• Payment methods:

 Paypal

Offline Payment (CASH APP)  $apourean